• Podcasts

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    █   BFM – Putting People First

    George Aveling from TMI Consultancy gives the low-down on BFM on “Putting People First” a training program pioneered by such organization as Scandinavian Airlines and British Airways. George Aveling give some insightful examples on why the “People who feel good about themselves give good service”. http://tmimalaysia.com.my/wp-content/uploads/2009-05-15_Enterprise_GeorgeAveling-1.mp3Podcast: Play in new window | Download

    █   BFM – Five Fundamentals of Great Service

    http://tmimalaysia.com.my/wp-content/uploads/2009-05-08_Toolkit_GeorgeAveling_1.mp3Podcast: Play in new window | Download

    █   BFM – Good Service Sells

    George Aveling shares on BFM the importance of Appreciative Inquiry and Story Telling in building a solid service culture. The nature of the questions you ask will shape your reality. air force 1 prada scarpe alviero martini prima classe prada sunglasses men hogan outlet mcm purse mcm backpack prada shoes black on black toms toms […]

    █   BFM – Branding Customer Service

    George Aveling, CEO of TMI Consultancy talks on BFM about how a company should brand customer service. abercrombie outlet jordan pas cher borsa gucci bauletto gucci hollister online shop deutschland escarpins louboutin prada shoes prada belt timberland boots sale where to get toms http://tmimalaysia.com.my/wp-content/uploads/2009-03-13_Toolkit_GeorgeAveling_1.mp3Podcast: Play in new window | Download

    5 reasons to call TMI Consultancy


    1. Powerfully effective Intellectual Property: We have 2 strong international consulting & training companies under our umbrella — TMI & TACK International.
      You will have access to a wide range of World Class consulting & learning solutions, customised for Malaysian companies.

    2. Our focus is on YOU.

    3. You will find that we listen first and then work with you to co-create a solution for your needs

    4. Our solutions include consulting, workshops, training, measurement processes and workplace learning processes

    5. Focus on ROI for your organisation: We focus on implementation and change in the workplace, at personal, team or organisational level.
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